Privacy Policy for VRNation
At VRNation, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your personal data. By using our website, booking platform, or any services provided by VRNation, you agree to the terms of this Privacy Policy.
1. Information We Collect
- We may collect the following types of personal information when you use our services:
Personal Identification Information: Name, email address, phone number, and mailing address. - Booking Information: Dates of stay, rental property details, payment information, special requests, and guest information.
Payment Information: Credit card details, billing address, and payment method used for bookings. - Usage Data: Information about how you use our website, including browsing patterns, IP address, device type, and location data.
Communication Data: Emails, messages, and inquiries submitted to our customer support.
2. How We Use Your Information
- We use the collected information for the following purposes:
Booking and Reservation Management: To process your reservations, payments, and confirmations. - Customer Service: To respond to your inquiries, provide customer support, and handle complaints or issues.
Marketing: To send you promotional offers, updates, and news related to our services (only with your consent).
Improvement of Services: To enhance and optimize our website and user experience, track trends, and perform analytics. - Legal Compliance: To comply with legal obligations, such as tax reporting, and to prevent fraud or misuse of our services.
3. Sharing Your Information: We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:
- Service Providers: We may share your information with third-party companies that assist us in providing services, such as payment processors, email service providers, and booking platforms. These third parties are obligated to protect your data and can only use it for the specific purposes we authorize.
- Legal Requirements: We may disclose your information if required by law or in response to a subpoena, court order, or legal process.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
4. Data Security
- We take reasonable measures to safeguard your personal information. This includes using encryption technologies and securing access to our systems through authentication protocols. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security of your data.
5. Your Choices and Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
Correction: Correct any inaccuracies in your personal information. - Deletion: Request the deletion of your personal data, subject to applicable laws.
- Opt-Out: Unsubscribe from marketing communications by following the unsubscribe link in the emails we send or contacting us directly.
If you wish to exercise any of these rights, please contact us at info@vrnation.com.
6. Cookies and Tracking Technologies
- Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that are placed on your device when you visit our site, and they help us analyze usage patterns, remember preferences, and provide personalized content.
- You can control cookie settings through your browser preferences, but disabling cookies may limit your ability to use certain features of our website.
7. Children's Privacy
- Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete such information.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
- We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
VRNation
info@vrnation.com
(503) 542-2413
9600 SW Oak St. Suite 565, Tigard, OR 97223
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.